Its Friday again and another piece to mull on over the weekend… This is a great article from HBR on how to ask whether an employee is happy at work. It may sound strange, but when I reflected on the point, I was unsure when I last asked this question… And its is an important one to ask.
People quit jobs all the time — for better pay or a more exciting opportunity, to escape a toxic culture, or because they’ve reached an impasse in their current job. Some feel because they don’t feel valued by their manager or organization, or because their managers don’t spend enough time understanding their level of job satisfaction. And all this comes at a cost.
The cost of replacing an employee can range from one-half to two times the employee’s annual salary. But this is more than just about losing money. It’s about losing your good people, dampening the team’s morale, and may be even losing customer relationships along with the employee.
While you can’t make everyone stay, you can improve your attrition rates by investing time now to keep your team members by really understanding any underlying issues. The author offers recommendations for how to have effective “stay conversations” with your employees.
Read this article and avoid the mistake leaders often make is assuming that because a team member isn’t complaining, they are happy at work: